Online Fraud Information
You may get e-mail claiming to be from Tidelands Bank and telling you that your account has been blocked or will be blocked if key information is not verified. Please be aware that Tidelands Bank will never send you e-mail asking you to verify financial or account information. If you receive any such e-mails, ignore or delete them without responding. You can also forward any e-mail using the Tidelands Bank name to us at firstname.lastname@example.org and put the words “E-mail Fraud” in the subject line. If you do provide information in response to any such message, please contact us as soon as possible at our phone number provided on our website.
Spyware and Keyloggers
Your computer may become infected with programs that record your online activity and keystrokes and report that information back to an online fraudster. Often these computers are infected by unaware users clicking on links or attachments in phony email messages or on malicious websites. You can prevent this from happening in two ways. First, install and keep current anti-spyware software. Second, do not click on links or attachments that come from sources you do not trust.
Other E-mail Scams
Another common fraud technique is to tempt you with an offer that seems too good to be true. These offers almost always ARE too good to be true. The e-mail may tell you that you have won foreign lotteries, someone has died and left a fortune that simply needs you to claim it, or someone wants to purchase your car you have for sale on the internet and they’ll send you a check for more than the purchase price if you will wire back the difference. Be aware that there are many such scams out there. A great resource to help you spot scams can be found at www.scambusters.org. If you have questions about any financial e-mails you receive, feel free to contact a Personal Banker.